Privacy Policy
NICESAUCES ENTERPRISE (collectively referred to as “we,” “us,” “our”) respects and is committed to the protection of your personal data and your privacy. This Personal Data Protection Notice (“Notice”) explains how we collect and handle your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (“Act”). Please note that we may amend this Notice at any time without prior notice, and any such amendment will be notified via our website, AWC Connect app, or by email.
(1) Personal Data
1.1 Type of personal data
Personal data means any information which relates to you and which was collected or provided to us for the purposes stated in Section (2) below.
Personal data may include your:
- Name
- Contact details (including mobile number and email address)
- Address
- Gender
- Date of birth
- Images (including photographs)
- Any other information that may be required by us to provide you with the services stated in Section (2) below.
1.2 Source of personal data
We collect your personal data directly from you, such as through our website, the AWC Connect app, or indirectly from third parties. For example:
- When you provide your personal data online;
- When you contact us directly online or physically upon enquiry of our products and/or services;
- Through third parties such as our business partners;
- Through cookies from the use of our website or AWC Connect.
All provision of personal data is on a voluntary basis. However, if you decide not to provide us with any of your personal data, we may not be able to provide you with the products/services requested.
(2) Purposes for collecting and processing your personal data
Your personal data is collected and further processed as required or permitted by law and to give effect to your requested commercial transactions, including the following:
- To contact you regarding our latest product/services information, upcoming events, promotions, advertising, marketing, and commercial materials which we feel may interest you upon your request;
- To facilitate your participation in our loyalty programs via AWC Connect, including the redemption of rewards;
- For our internal records management;
- To carry out market analysis and research and customer profiling to gauge market trends;
- To provide you with customer support;
- To ensure that the content of our website and AWC Connect app is presented in the most effective manner for you and for your computer and/or device; and
- For internal investigations, audit, or security purposes.
We will only keep your personal data for as long as is necessary to meet the purposes outlined above.
(3) Disclosure or transfer of personal data (within or outside of Malaysia)
Your personal data provided to us may be disclosed or transferred to the following classes of third parties (within or outside of Malaysia) as required under the law or pursuant to relevant contractual relationships (for example, where we appoint third-party service providers) or for the purposes or directly related to the purposes stated in Section (2) above:
- Companies related to the NICESAUCES ENTERPRISE (including subsidiaries, holding companies, and associated companies);
- Potential or actual purchasers, successors-in-title of the business or share (wholly or in part) of the NICESAUCES ENTERPRISE (including their advisers and representatives) as a result of a potential, proposed, or actual sale of business, disposal, acquisition, merger, or re-organisation;
- Our business partners such as insurance companies, banks, and financial institutions, as and when required or authorised by law;
- Government departments or agencies, statutory authorities, and industry regulators, as and when required or authorised by law;
- Any person to whom we are compelled or required to do so under law or in response to a competent or government agency;
- Law enforcement agencies; and
- Third parties appointed by us to provide services to us or on our behalf (such as auditors, lawyers, company secretaries, service providers, printing companies, telecommunications companies, and contractors).
(4) Websites and AWC Connect App
4.1 Links to other sites
Our websites and AWC Connect app may contain links to other websites not related to the NICESAUCES ENTERPRISE, and we therefore assume no responsibility for the contents or the privacy policies and practices on those websites. We encourage all users to read the privacy statements of those sites, as their privacy practices may differ from those of the NICESAUCES ENTERPRISE.
4.2 Cookies
In processing your information, cookies, which are text files placed into the memory of your computer or device, may be used. We are able to use these cookies to identify you. We may collect the following information during your use of our website or AWC Connect:
- The date and time in which you accessed our website or app;
- The URL of any webpage from which you accessed our website or app; and
- The web browser or app version which you are using and the pages which you have accessed.
Some sections of the AWC Connect app may require you to provide limited information in order to obtain the services requested (i.e., name, email address, contact number). This personal data will only be used for its intended purpose, such as delivering the requested rewards or responding to your queries.
(5) Keeping your personal data secure
We will use reasonable technical and procedural measures to safeguard your personal data, for example by:
- Ensuring that access to any personal account you have with us is controlled by a password and username which are unique to you;
- Storing your personal data on secured servers; and
- Restricting access to personal data on a ‘need-to-know’ basis.
(6) Further rights of data subjects in the European Union (“EU”)
If you are a data subject in the EU, you may contact us to exercise your additional rights, such as the right to erasure, restriction, or objection to processing.
(7) Changes to this Policy
We may amend this Policy from time to time. Updates will be posted on our website, AWC Connect app, and dated accordingly.
(8) Right to access and amend personal data
You have the right to access and correct your personal data held by us. For accuracy, please update your personal data via the AWC Connect app or members’ portal.
(9) Limiting the processing of personal data, further enquiries, and complaints
For any inquiries or requests related to your personal data, please contact us via the support section of the AWC Connect app or through our official website.